Wonderful stay when it came to the staff and bar and what not. However the hotel could do with updating. For example. New TVs that the pictures fit on. New hairdryers that don't burn the guests hands when using. Ironing boards that weren't ripped. And just a general spruce up of carpets and Walls. The radiator was like a sauna. And wasn't needed. (The room was perfect temperature when it was turned off). Lastly. Having two pillows is wonderful. But when they are that flat. It's a little difficult. On the flip side to this the room itself (size, ect ) the staff and the building was a joy to stay.
excellent service and helpfullness. we are staying there again coming up to christmas. hotel is excellently located near the square and ideal for the m50
Staff are friendly and efficient. Hotel decor is a bit tired and getting shabby in places. I have stayed several times on business and will certainly stay again.